Privacy Policy

1. Introduction

Sunil Cars Hosur ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, visit our showroom, or engage with our services for buying or selling pre-owned cars in Hosur, Tamil Nadu.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number, and address
• Government-issued identification documents (for verification purposes)
• Financial information for loan processing and payment transactions
• Vehicle ownership documents and trade-in information
• Communication preferences and contact history

2.2 Vehicle Information

• Vehicle identification numbers (VIN), registration details
• Vehicle history, maintenance records, and condition reports
• Insurance information and documentation
• Photos and inspection reports of vehicles

2.3 Website Usage Information

• IP address, browser type, and device information
• Pages visited, time spent on site, and click patterns
• Search queries and vehicle preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

• Processing vehicle purchases, sales, and trade-in transactions
• Facilitating loan applications and financing services
• Vehicle verification, inspection, and certification processes
• Customer service, support, and communication
• Marketing and promotional communications (with your consent)
• Website improvement and personalized user experience
• Legal compliance and fraud prevention
• Business analytics and operational improvements

4. Information Sharing and Disclosure

We may share your information with:

• Financial Partners: Banks and NBFCs for loan processing and approval
• Insurance Companies: For vehicle insurance processing
• Government Authorities: RTO offices for vehicle registration and transfer
• Service Providers: Third-party vendors for vehicle inspection, transportation, and documentation
• Legal Requirements: When required by law or legal proceedings
• Business Transfers: In case of merger, acquisition, or sale of business assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encrypted data transmission and secure storage systems
• Access controls and employee training on data protection
• Regular security audits and vulnerability assessments
• Secure disposal of physical and electronic documents

6. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access and obtain copies of your personal information
• Correct or update inaccurate personal information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing (where applicable)
• File complaints with data protection authorities

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Vehicle transaction records are typically retained for 7 years or as required by Indian automotive and financial regulations.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

10. Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with the effective date.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: